• If you can successfully login to our website (not our classroom), then this email is not for you. You can disregard it.
• If you cannot successfully login to our website (not our classroom), then let me help you do so. Keep reading.

What Does It Mean To Get On the Digital Scrapper Bus?

Here's the big picture:

• We are in the process of copying all of your classes from our classroom (on Teachable) to a new classroom on our website.

• You will not see your classes in the new classroom on the website until we are finished copying them over. Please be patient. This takes a long time!
• If you want to be able to access your classes after they are in the new classroom on our website, then you need to claim your account on our website and create a password. See the How To information below.

• If you can successfully login to our website, then you are on the bus and do not need to do anything else!

• Our website is not the same thing as our current classroom (on Teachable).
• If you cannot login to our website, then you are not on the bus. To get on the bus, please follow the instructions below.

You Are On the Bus
If You Can Login To the Website

If you need to get on the bus,
follow the instructions below.

TROUBLESHOOTING TIPS

• Double check to see if you have typed your email address correctly.
• Make sure the email address you enter matches the one you use to login to our current classroom (on Teachable).
• If you do not have a classroom account (on Teachable) then you will not already have an account on our website. In that case, you will need to register instead of login.
• Because of high security on our website, you may get locked out if you even look at it wrong. (HA!) If that happens, don't panic, just email Customer Support.

NOT GETTING A PASSWORD REQUEST EMAIL?

There are several steps you can take to ensure success.

• #1 Restart Your Computer & Try Again
  Problem solved? Terrific!
  Problem not solved? Continue to #2.
• #2 Clear Your Browser’s Cache/History & Try Again
  Here’s how to clear cache in Chrome, in Safari, in Edge, and in Firefox.
  Problem solved? Terrific!
  Problem not solved? Continue to #3.
• #3 Use a Private Browsing Window
  Unlike a regular browsing window, a private browsing window is one that does not track or remember your steps on the web. 
  • Here’s how to find a private window for your browser: Chrome, Edge, Safari, Firefox.
  • Copy this link (do not click on it): https://digitalscrapper.com/my-account/lost-password/
  • Paste the link in the search bar of the private browsing window and request your password.
  • Problem solved? Terrific! 
  • Problem not solved? Email Customer Support.

How To Know If You Are Logged In

• If you are successfully logged in, you will see your name in the upper-right corner of the website.

Too confused? 

Email me and tell me what you're confused about. I will help you.